Manners / Tips
This is an introduction to manners and tips that are good to remember when travelling by train.
Manners on the train
Conversation and use of mobile phones on the train
In Japan, it is not good manners to speak in a loud voice on the train.
Please speak at a level that will not be considered noisy by other customers.
Talking on a mobile phone on a train is also considered to be bad manners.
Please turn off your phone when near priority seating.
In all other areas, please set your phone to silent mode and refrain from taking phone calls.
Usage of seating
Please refrain from rushing to board the train.
Wait for the train behind the yellow lines.
Locations of escalators
Please hold the handrail and refrain from walking when using the escalator.
For the safety of our customers on the Odakyu Line, including customers who use wheelchairs, it is possible to go from the ticket gate to the platform without using steps or stairs but by means of elevators, slopes and other methods.