odakyu

e-Romancecar操作方法說明

e-Romancecar操作方法說明

  • Using the e-Romancecar Platform

    Find the Limited Express Romancecar you
    want to take and purchase a limited express
    ticket, using the seat availability feature to
    find a seat.

    Step by Step
  • Using the e-Romancecar Platform

    Pay for the ticket with a credit card.

  • Using the e-Romancecar Platform

    Print out the confirmation screen or make
    sure you have an online mobile device that
    can display confirmation of your purchased
    seat number when boarding.

  • Using the e-Romancecar Platform

    Purchase a regular ticket or Discount Pass at
    a station ticket counter or ticket vending
    machine.

  • Using the e-Romancecar Platform

    Take your regular ticket and the print-out of
    the confirmation screen or an online mobile
    device that can display confirmation of your
    purchased seat number when boarding.

You can check for available seats online.

Online
Confirmation
/ registration
Online Confirmation / registration
Payment method Credit cards
Purchase period Limited express tickets can be purchased
up to 1 month before travel.
Issue limited ex-
press ticket when
riding train
Electronic limited express ticket
information (print-out or devicescreen)
+ credit card
Reservation
changes
A change can be made to a different train
up to the departure time.
Cancellations A fee of 100 yen is charged per seat
cancellation.
Required tickets A regular ticket and a limited express ticket
are both needed to board the Romancecar.

Precautions

The website shuts down daily from 2 to 4 a.m., Japan standard time, and there is a 15-minute period from 23:50 until 0:05 when credit cards cannot be used.

The Asagiri service operates only between Shinjuku and Matsuda. (For the section arriving at/departing from the Gotemba Line, only Seat availability browsing is available).

Reservations must include Odakyu stops not only on the Tokyo Metro Line.
Reservations must include Odakyu stops not only on the interval from Odawara to Hakone-Yumoto on the Hakone Tozan Line.

Inquiries:
Odakyu Sightseeing Service Center
Telephone:
+81-3-5321-7887
Hours of operation:
08:00–18:00 (Japan standard time)