Using the e-Romancecar Platform
-
Find the Limited Express Romancecar you
Step by Step
want to take and purchase a limited express
ticket, using the seat availability feature to
find a seat. -
Pay for the ticket with a credit card.
-
Print out the confirmation screen or make
sure you have an online mobile device that
can display confirmation of your purchased
seat number when boarding. -
Purchase a regular ticket or Discount Pass at
a station ticket counter or ticket vending
machine. -
Take your regular ticket and the print-out of
the confirmation screen or an online mobile
device that can display confirmation of your
purchased seat number when boarding.
You can check for available seats online.
| Online Confirmation / registration |
 |
| Payment method | Credit cards |
| Purchase period | Limited express tickets can be purchased up to 1 month before travel. |
| Issue limited ex- press ticket when riding train |
Digital limited express ticket information on your device or A printout of digital limited express ticket information and credit card used to make the payment |
| Reservation changes |
A change can be made to a different train up to the departure time. |
| Cancellations | A fee of 100 yen is charged per seat cancellation. |
| Required tickets | A regular ticket and a limited express ticket are both needed to board the Romancecar. |
Precautions
The website shuts down daily from 2 to 4 a.m., Japan standard time, and there is a 15-minute period from 23:50 until 0:05 when credit cards cannot be used.
The Mt. Fuji service operates only between Shinjuku and Matsuda. (For the section arriving at/departing from the Gotemba Line, only Seat availability browsing is available).
Reservations must include Odakyu stops not only on the Tokyo Metro Line.
Reservations must include Odakyu stops not only on the interval from Odawara to Hakone-Yumoto on the Hakone Tozan Line.
