Call a Station Staff Member
If on a train, get off at the nearest station and contact a station staff member. All stations have multilingual telephone interpretation services available.
Contact the Conductor
On some regular trains and the Limited Express Romancecar, the conductor comes through the train. Contact the train conductor.
Ask at a Odakyu Sightseeing Service Center
Please contact the Odakyu Sightseeing Service Centers at Shinjuku and Odawara Stations.