odakyu

Emergencies

Emergencies

  • Call a Station Staff Member

    Call a Station Staff Member

    If on a train, get off at the nearest station and contact a station staff member. All stations have multilingual telephone interpretation services available.

  • Contact the Conductor

    Contact the Conductor

    On some regular trains and the Limited Express Romancecar, the conductor comes through the train. Contact the train conductor.

  • Ask at a Odakyu Sightseeing Service Center

    Ask at a Odakyu Sightseeing Service Center

    Please contact the Odakyu Sightseeing Service Centers at Shinjuku and Odawara Stations.