Regarding the personal information of customers, clients, and others (“Customers and Others”) used in the course of business, we at Odakyu Electric Railway (“OER”) establish voluntary management rules and systems to comply with laws and regulations pertaining to the protection of personal information. We have set forth the following Privacy Policy (“this Policy”) and ensure that various countermeasures are implemented in accordance with this Policy.
OER complies with laws, regulations, guidelines, and other rules pertaining to the protection of personal information.
OER collects personal information using appropriate and lawful means.
OER uses personal information for the following purposes within the scope of OER business in the transportation and consumer service industries.
Except in the following cases, OER does not provide the personal information of Customers and Others to third parties without obtaining the consent of the individual in question.
OER has established a customer center to handle inquiries concerning personal information, such as requests for notification of the purposes of use, disclosure, correction, addition, and deletion of information, suspension of use and removal of information, and suspension of provision to third parties (collectively “Disclosure and Other Requests”), and to receive comments from the public regarding the handling of personal information. OER responds to inquiries and comments in a timely and practical manner in accordance with relevant laws.
When contact information is listed on application forms and the like for products or services, please contact the listed number or URL. When contact information is not listed or is unknown, please contact OER at the following.
Odakyu Customer Center, Odakyu Electric Railway Co. Ltd.
Tel. 044-299-8200 (follow prompts and press 3)
The Odakyu Customer Center is open from 9 a.m. to 7 p.m. (seven days a week, except during the New Year’s holiday period)
Please note the following:
OER implements this Policy while thoroughly undertaking awareness-building measures among all executives, employees, and relevant parties, and strives to implement continuous improvements to its voluntary management rules and systems for the protection of personal information.
This Policy is subject to change as necessary.
Established April 1, 2005
Amended March 18, 2019
Odakyu Line Train Status
Odawara Line
From Shinjuku to Odawara
Enoshima Line
From Sagami-Ono to Katase-Enoshima
Tama Line
From Shin-Yurigaoka to Karakida
Odakyu Limited ExpressRomancecar
With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating. See the Romancecar webpage for fares, sales locations and other information.
From
Shinjuku
to
Hakone-
Yumoto
80 minutes from Shinjuku to Hakone-Yumoto
Browse vacant seats for Limited Express Romancecar
Online Purchase System
Odakyu Line Train Status
Odawara Line
From Shinjuku to Odawara
Enoshima Line
From Sagami-Ono to Katase-Enoshima
Tama Line
From Shin-Yurigaoka to Karakida
Enter search conditions to find the travel time between two Odakyu stations, transfer routes, fares and limited express surcharges.
Click "select station" to set the departure and arrival stations. Select from a route map or a list of station names.
*The Romancecar is an Odakyu limited express train with reserved seating only.
> Please refer to the Odakyu Romancecar webpage for more details.
Odakyu Limited ExpressRomancecar
With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating. See the website for fares, sales locations and other information.
From
Shinjuku
to
Hakone-
Yumoto
80 minutes from Shinjuku to Hakone-Yumoto
Browse vacant seats for Limited Express Romancecar
Online Purchase System