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HakoneThe Wallabies visited Hakone and loved it.

About Hakone

Hakone is only 80 mins train ride from Tokyo. Hakone features some of Japan's finest hot spring resorts.
Come and enjoy the changing seasons and the magnificent Mt Fuji.
During their stay in Japan, the Wallabies took time out for relaxation with a short jaunt to Hakone.

Follow the Wallabies’ Footsteps in Hakone

Owakudani

Owakudani

White smoke billows from the sulfuric vents scattered around this barren volcanic valley. Experience the excitement of an active volcano beneath your feet and see splendid views of Mount Fuji along the route.
*Notice
Due to volcanic activity warnings,you cannot visit Owakudani or the surrounding area at this time.

Ten-yu

Ten-yu

Ten-yu is a hot spring ryokan (inn) notable for its guest rooms, each of which is furnished with an outside spa bath. Gaze out at the beauty of Hakone from your own private hot spring!

Hakone Highland Hotel

Hakone Highland Hotel

This hotel is popular for its cloudy-white spa water and for its Japanese-French fusion cuisine. Dishes are created with Japanese ingredients using both traditional French cooking methods and Japanese culinary techniques.

Sengokuhara

Sengokuhara

In autumn, gaze out over the rippling waves of golden susuki (pampas grass), a classic image in Japanese culture.

Hakone-jinja Shrine

Hakone-jinja Shrine

Known for its spiritual power, this shrine features the Heiwa no Torii (“Gate of Peace”), which sits on the shore of Lake Ashi and is a popular location for snapshots.

Hakone Sightseeing Cruise

Hakone Sightseeing Cruise

See Lake Ashi and its surrounding natural beauty. Step off the shore and onto a cruise ship for excellent views of Mount Fuji and the abundant nature surrounding the lake.

Other Great
Sightseeing Locations

Getting to Hakone

Approx. 80 minutes by train from Shinjuku in Tokyo
Approx. 15 minutes by train from Odawara
Approx. 40 minutes by bus from Mishima

*The Tokaido Shinkansen will stop at Odawara and Mishima.

Hakone Freepass Information

Get a Freepass for unlimited rides on local transportation in Hakone.

More Information

Limited Express Romancecar

With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating.

Hakone
Japan

Introduction to Hakone

Hakone is one of Japan’s finest hot spring destinations, located approximately 80 minutes away from Tokyo by train. Filled with majestic views of Mount Fuji and beautiful seasonal views of nature, Hakone is a wonderful place to experience history, culture, art museums and much more.

An incredible view of Mount Fuji, the symbol of Japan,
and natural beauty that radiates in every season

The elegant sightseeing cruise

Located at the foot of Mount Fuji, Hakone offers a number of places to gaze upon the beauty of the mountain. Among them, the view of the torii gate of Hakone-jinja shrine rising out of Lake Ashi with Mount Fuji in the backdrop is particularly spectacular.

Hakone hot springs that are
popular among Japanese visitors

The open-air baths

The many hot spring resorts of Hakone have a variety of special features, such as great views, natural surroundings, reservable hot spring room and daytime access hot spring. Other attractive features to look for are the hot spring water qualities and the health and restorative effects of the water.

A variety of art museums located amid the natural beauty
of Hakone are filled with interesting, unique art pieces

The Symphonic Sculpture

Hakone is known for its many art galleries and museums, as well as other spots for enjoying art. What a treat it is to experience such lovely art pieces surrounded by the great outdoors.

Getting to Hakone

Approx. 80 minutes by train from Shinjuku in Tokyo
Approx. 15 minutes by train from Odawara
Approx. 40 minutes by bus from Mishima
Approx. 35 minutes by bus from Gotemba

*The Tokaido Shinkansen will stop at Odawara and Mishima.

more information

Hakone Freepass
Information

Get a Freepass for unlimited rides on local transportation in Hakone.

more information

Limited Express Romancecar

With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating.

more information

Enoshima and Kamakura Travel Guide
Enoshima and Kamakura
Travel Guide
This is a tourism website for the Enoshima and Kamakura areas with information about discount passes and recommended sightseeing courses.
See More
Spring Flowers along the Odakyu Lines
Spring Flowers along the Odakyu Lines
A special report on enjoying springtime in Japan while getting in touch with nature and learning about Japanese culture.
See More
Recommended Spots
Recommended Spots
List of Attractions in the Enoshima and Kamakura Area
See More
Hakone Kamakura Pass
Hakone Kamakura Pass
Ride the Odakyu Line and various transportations in Hakone, Enoshima and Kamakura as much as you like!
See More
Enoshima-Kamakura Freepass
Enoshima-Kamakura Freepass
The Enoshima-Kamakura Freepass is an economical way to enjoy unlimited rides in Enoshima and Kamakura within the designated area.
See More

Experience nature and history at an oasis of calm located just outside Tokyo.

The Shonan area, where Enoshima and Kamakura are located, is known for its Pacific Ocean beaches and attractions. It has long been popular as a summer seaside resort close to Tokyo. Enoshima, the symbol island of Shonan, can be easily reached on foot by a bridge. A lighthouse, botanical gardens and shrines are popular draws. Kamakura is a historical site surrounded on 3 sides by hills and facing the ocean at its front. Numerous shrines and temples include the Great Buddha of Kamakura, and the streets of Kamakura are filled with atmosphere from its long and venerable history and traditional culture.

Enjoy the magnificent view from the Enoshima Sea Candle

Enjoy the magnificent view from the Enoshima Sea Candle

Known as the Sea Candle, the Enoshima Lighthouse Observation Tower stands 119.6 meters tall at the center of Enoshima, providing panoramic views of distant seas and mountains.

Kotoku-in Temple

Kotoku-in Temple

The Great Buddha is a popular highlight of Kamakura excursions and is usually thronged with tourists all year round. You can even see inside the giant statue.

Hase-dera Temple

Hase-dera Temple

Located on a hill overlooking the Shonan coastline, this temple has a rich natural setting worth visiting especially during the rainy season (around June) and when the leaves turn color in fall (end of November to the beginning of December).

Komachi-dori Street

Komachi-dori Street

Near Kamakura Station, Komachi-dori Street is always thronging with tourists buying souvenirs, miscellaneous Japanese goods and stylish accessories.

Enoshima Island Spa

Enoshima Island Spa

After bathing in hot spring water from 1500 meters below ground while gazing at the ocean, enjoy the excellent restaurants.

Enoden

Enoden

Enoden is your ticket to Enoshima and Kamakura. Linking Fujisawa, Enoshima and Kamakura.

Recommended Spots View All

See All Recommended Spots

Event Calendar

Hase-Dera Temple Maple Tree Illumination

Hase-Dera Temple Maple Tree Illumination

When the trees on the temple grounds turn beautiful colors in fall, they are lit up in a show of beauty that should not be missed.

The Gems of Shonan (Enoshima Sea Candle Illumination)

The Gems of Shonan (Enoshima Sea Candle Illumination)

The illumination of the Enoshima Sea Candle was certified as one of the Great Three Illumination Shows of Kanto in 2012 and as a Night Scene Heritage of Japan in 2013. Also ranked as the most beautiful lighthouse in the country, the Sea Candle become as one with nature, the light creating a spellbinding night show in winter.

  • Address
    Enoshima Samuel Cocking Garden, other
  • Duration
    Early December to mid-January
  • URL
Fujisawa Enoshima Fireworks Festival

Fujisawa Enoshima Fireworks Festival

Some 3000 splendidly colorful fireworks light up the clear autumn skies. Particularly worth seeing is the great circle of flowers created by the only extra large firework (diameter: 500 meters) in the Shonan area.

  • Address
    Enoshima
  • Duration
    Third Saturday in October
  • URL
Enoshima Festival

Enoshima Festival

This festival is filled with fun things to do, such as Hawaiian events, an outdoor music festival, a Shonan photo contest, and an exhibit of Shonan and Kamakura landscape paintings.

  • Address
    Enoshima
  • Duration
    Late September to early November
  • URL
Enoshima Lanterns

Enoshima Lanterns

From the entrance to Enoshima to the Enoshima Iwaya (caves), more than 1000 lanterns are laid out, imparting an atmosphere of Japanese harmony. The lanterns are patterned in a style for the Enoshima legend, “The Legend of the Goddess and the 5-Headed Dragon,” enveloping the entire island in a mystical atmosphere.

  • Address
    Enoshima Samuel Cocking Garden, other
  • Duration
    Early to late August
  • URL
Kamakura Fireworks Festival

Kamakura Fireworks Festival

This traditional fireworks show is carried out each year at the Kamakura coast. Of particular fame is the underwater fireworks that come up out of the water.

  • Address
    Kamakura coast
  • Duration
    Late July
  • URL
Rose Festival

Rose Festival

Enjoy 250 rosebushes of some 200 varieties in a rose garden. There are garden concerts and rose-related events during the festival.

  • Address
    Kamakura Museum of Literature
  • Duration
    Mid-May to late June
  • URL
Kamakura Matsuri (festival)

Kamakura Matsuri (festival)

Held in spring in Kamakura ever year since 1959. Centered on Tsurugaoka Hachiman-gu shrine, this festival has a variety of events held around the city. Particularly noteworthy are the yabusame event recalling the courage of the Kamakura samurai, and the Shizuka no mai, the dance of Princess Shizuka.

  • Address
    Tsurugaoka Hachiman-gu Shrine, other
  • Duration
    Second to third Sunday of April
  • URL
Shonan-Enoshima Spring Festival

Shonan-Enoshima Spring Festival

In time for the start of the regular tourism season, this festival is held over two days and brings the feeling of Enoshima in spring to visitors.

  • Address
    Enoshima Samuel Cocking Garden, other
  • Duration
    Mid-March
  • URL
The Gems of Shonan (Finale)

The Gems of Shonan (Finale)

This event of lights celebrates the finale of the Enoshima winter tulips. Light flickers from mirror balls, creating a magnificent world of the imagination.

  • Address
    Enoshima Samuel Cocking Garden, other
  • Duration
    Early to mid-February
  • URL
The Gems of Shonan (Enoshima Winter Tulips)

The Gems of Shonan (Enoshima Winter Tulips)

In beautiful coordination, 20,000 winter tulips bloom together in the Samuel Cocking Garden with the Enoshima Sea Candle as a focal point. At night, illumination on the tulips makes for a spectacular sight.

  • Address
    Enoshima Samuel Cocking Garden, other
  • Duration
    January
  • URL
Gosho-jinja Shrine Festival

Gosho-jinja Shrine Festival

Gosho-jinja shrine, literally “five shrines,” gets its name from the five shrines in town devoted to the guardian god of the lumber trade guild. On the day of the festival, the portable shrine is carried through town, and at about 3 p.m., a ritual is performed in which the portable shrine is carried into the sea.

  • Address
    Gosho-jinja Shrine
  • Duration
    Second Sunday in June
  • URL

Getting to Enoshima and Kamakura

From Shinjuku Station

By Train

Timetables
From Shinjuku to Kamakura By Bus

From Odawara Station

By Train

Timetables
From Odawara to Katase-Enoshima By Train
Getting to Enoshima and Kamakura

Discount Passes

Odakyu Limited Express Romancecar

Odakyu Limited ExpressRomancecar

With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating. See the website for fares, sales locations and other information.

  • Shinjuku

    From

    Shinjuku

  • Katase-Enoshima

    to

    Katase-
    Enoshima

65 minutes

Browse vacant seats for Limited Express Romancecar

e-Romancecar

e-Romancecar

Online Purchase System

Boarding Date
Boarding On
Departure
Arrival
Adults(12 and older)
Children(6 to 11)

Suggested ItinerariesView All

Hakone Kamakura 3 Days
Hakone Kamakura 3 Days
Board the Odakyu Railway for a three-day, two-night tour of the line’s best sightseeing locales! The quaint atmosphere of Hakone, the historical capital of Kamakura, and the lovely coastal views of Enoshima—you can see them all with your three-day Hakone Kamakura Pass.
Hakone Navi
Hakone Navi
Hakone Navi delivers useful information about fun things to do and transportation in Hakone.
See More
Spring Flowers along the Odakyu Lines
Spring Flowers along the Odakyu Lines
A special report on enjoying springtime in Japan while getting in touch with nature and learning about Japanese culture.
See More
Recommended Spots
Recommended Spots
List of Attractions in the Hakone Area
See More
Fuji Hakone Pass
Fuji Hakone Pass
An economical discount pass for travel throughout the popular Mount Fuji-Hakone area.
See More
Hakone Kamakura Pass
Hakone Kamakura Pass
Ride the Odakyu Line and various transportations in Hakone, Enoshima and Kamakura as much as you like!
See More
Hakone Freepass
Hakone Freepass
The Hakone Freepass is a money-saving pass allowing unlimited rides in Hakone within the designated area.
See More

Just a short trip from Tokyo,Hakone has great hot springs at the foot of Mount Fuji.

Traveling on the Odakyu Limited Express Romancecar, Hakone is about 80 minutes from Shinjuku at the foot of Mount Fuji. For more than 400 years, Hakone has flourished as a favorite onsen destination.
In Hakone, there are many fine hot springs (onsen) and locations with magnificent views of Mount Fuji. Treat yourself and enjoy the beautiful scenery in so many different ways: onboard a Hakone Sightseeing Cruise, from the shores of Lake Ashi, from a high-in-the-sky gondola of the Hakone Ropeway, or while bathing in a hot spring.And if that isn't enough, be sure to visit such historic attractions as Hakone Checkpoint or the stone-paved avenues of Kyukaido (old road), and for art lovers, there are unique art museums including the Hakone Open Air Museum. For nature lovers, it's easy just to stroll through the beautiful scenery and watch the seasons as they change.

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Lake Ashi

Lake Ashi

A volcanic crater lake famous for its beautiful view of Mount Fuji. The elegant sightseeing cruise and lake sports such as kayaking are very popular here.

One Day Hot Spring

One Day Hot Spring

Open-air baths called rotemburo are very popular for taking in the cheerful sunlight in the day and gazing at the starry sky at night.

Hakone Tozan-Tetsudo

Hakone Tozan-Train

The superb views from special points, especially from the Deyama Bridge, looking down 43m to the riverbed are breathtaking, and the scenery visible from the train windows is simply magnificent.

Owakudani

Owakudani

Among the verdant natural beauty of Hakone is Owakudani, a desolate volcanic valley.

Salon de the ROSAGE

Salon de the ROSAGE

Salon de Thé Rosage is a patisserie of the Hotel de Yama. Wonderful scenery. A beautiful lake. What could be finer than a luxury tea on the shores of Lake Ashi.

Hakone Ropeway

Hakone Ropeway

Enjoy magnificent scenery from the Hakone Ropeway.

Gotemba Premium Outlets®

Gotemba Premium Outlets®

With a great view of Mount Fuji, Gotemba Premium Outlets® pioneered the outlet shopping trend in Japan.

Cedar Avenue

Ancient Cedar Avenue

An ancient road from the Edo period which runs for 2 kilometers with trees on both sides.

Recommended Spots View All

See All Recommended Spots

Event Calendar

The Hakone Daimyo Procession

The Hakone Daimyo Procession

When the autumn leaves turn ever deeper colors, the Hakone daimyo procession is held at Hakone-Yumoto. This custom began in 1935.

  • Address
    Hakone-Yumoto
  • Duration
    11/3
  • URL
Autumn Colors

Autumn Colors

If you want to enjoy the beautiful colors of fall, Hakone is a strong recommendation!

  • Address
    Hakone Museum of Art, Horai Park , Hakone Gora Park, other
  • Duration
  • URL
Autumn Colors

Autumn Colors

If you want to enjoy the beautiful colors of fall, Hakone is a strong recommendation!

  • Address
    Hakone Museum of Art, Horai Park , Hakone Gora Park, other
  • Duration
  • URL
Autumn Colors

Autumn Colors

If you want to enjoy the beautiful colors of fall, Hakone is a strong recommendation!

  • Address
    Hakone Museum of Art, Horai Park , Hakone Gora Park, other
  • Duration
  • URL
Kosui Matsuri (festival)

Kosui Matsuri (festival)

Create summer memories with the fireworks at Lake Ashi! Summer in Hakone is filled with exciting events, including traditional rituals expressing local history and colorful fireworks that color the night sky.

  • Address
    Lake Ashi, Moto-Hakone
  • Duration
    7/31
  • URL
Daimonji-yaki

Daimonji-yaki

On the evening of August 16, a fire in the shape of the kanji character 大 (dai) is lit on the slopes of Mount Meijogatake when dusk falls. The horizontal stroke is 108 meters long, the stroke from the top sloping down to the left is 162 meters, and the stroke from the center sloping down to the right is 81 meters.

  • Address
    Gora
  • Duration
    8/16
  • URL
Hydrangeas

Hydrangeas

Admire hydrangeas from the Hakone Tozan Train as it gently sways down the track. They are so close, it seems you can touch the flowers if you extend your hand out just a little.

  • Address
    Hakone Tozan Train, Hakone Gora Park and Hakone Glass Forest Venetian Glass Museum, other
  • Duration
  • URL
Silver Grass

Silver Grass

A multitude of seasonal flowers can be seen in the fields of golden-colored silver grass.

  • Address
    Sengokuhara silver grass fields, other
  • Duration
  • URL
Setsubun Matsuri (festival)

Setsubun Matsuri (festival)

Experience the expulsion of evil at Hakone-jinja shrine. In Japan, it is believed that malevolent spirits come out when the seasons change. A ritual is performed to drive them away.

  • Address
    Hakone-jinja shrine
  • Duration
    2/3
  • URL
Cherry Blossoms

Cherry Blossoms

For some 450 meters, Yoshino cherry blossom trees line the Hayakawa River. Take a walk beneath the trees in full blossom while listening to the murmuring of the river. The trees are illuminated at night during the cherry blossom festival at the start of April, giving a illusory quality to the cherry blossoms completely different from the daytime.

  • Address
    Miyagino
  • Duration
  • URL
Cherry Blossoms

Cherry Blossoms

For some 450 meters, Yoshino cherry blossom trees line the Hayakawa River. Take a walk beneath the trees in full blossom while listening to the murmuring of the river. The trees are illuminated at night during the cherry blossom festival at the start of April, giving a illusory quality to the cherry blossoms completely different from the daytime.

  • Address
    Miyagino
  • Duration
  • URL
Azaleas

Azaleas

Welcome the season of azaleas in May at the Odakyu Hotel de Yama on the shores of Lake Ashi. Covering the hills of the vast park right on Lake Ashi and looking out to Mount Fuji are 3,000 azaleas of 30 different species.

  • Address
    Odakyu Hotel de Yama
  • Duration
  • URL
First Shrine Visit of the Year to the Seven Gods of Fortune at Hakone

First Shrine Visit of the Year to the Seven Gods of Fortune at Hakone

In the last part of the Showa period, likenesses of the Seven Gods of Fortune of Hakone were created from wood as the objects of worship throughout the area, so as to bring good fortune to those visiting the tourism areas around Hakone. You are invited to seek good fortune by visiting these Seven Gods of Fortune, who have been worshipped with great devotion since ancient times!

  • Address
    Hakone-jinja shrine, other
  • Duration
    1/1
  • URL

Getting to Hakone

From Shinjuku Station

By Train

Timetables
From Shinjuku Station by Train

By Bus

From Shinjuku Station by Bus

From Odawara Station

By Train

From Odawara Station by Train
Getting to Hakone

Discount Passes

Odakyu Limited Express Romancecar

Odakyu Limited ExpressRomancecar

With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating. See the website for fares, sales locations and other information.

  • Shinjuku

    From

    Shinjuku

  • Hakone-Yumoto

    to

    Hakone-
    Yumoto

80 minutes

Browse vacant seats for Limited Express Romancecar

e-Romancecar

e-Romancecar

Online Purchase System

Boarding Date
Boarding On
Departure
Arrival
Adults(12 and older)
Children(6 to 11)

Suggested ItinerariesView All

Hakone Kamakura 3 Days
Hakone Kamakura 3 Days
Board the Odakyu Railway for a three-day, two-night tour of the line’s best sightseeing locales! The quaint atmosphere of Hakone, the historical capital of Kamakura, and the lovely coastal views of Enoshima—you can see them all with your three-day Hakone Kamakura Pass.
   

Odakyu offers great deals with Discount Passes and coupons for those who want to go sightseeing or traveling in a given area,
saving you time and money. The Odakyu Discount Passes combine a round-trip train ticket with a pass valid for unlimited rides within
the designated area on trains, buses, cable cars and other transportation. Discount Passes also come with great benefits, such as
discounts at sightseeing attractions and restaurants, making them much more convenient and economical than buying tickets
individually. Go the smart route and use a Discount Pass on your travel.

Discount Passes by Destination

Where
to buy

Odakyu Limited Express Romancecar

Odakyu Limited ExpressRomancecar

With just the addition of a limited express surchage, use your Discount Pass to enjoy the relaxed comfort of the Romancecar with reserved only seating. See the website for fares, sales locations and other information.

  • Shinjuku

    From

    Shinjuku

  • Hakone-Yumoto

    to

    Hakone-
    Yumoto

80 minutes

Browse vacant seats for Limited Express Romancecar

e-Romancecar

e-Romancecar

Online Purchase System

Boarding Date
Boarding On
Departure
Arrival
Adults(12 and older)
Children(6 to 11)

Suggested ItinerariesView All

Hakone Kamakura 3 Days
Hakone Kamakura 3 Days
Board the Odakyu Railway for a three-day, two-night tour of the line’s best sightseeing locales! The quaint atmosphere of Hakone, the historical capital of Kamakura, and the lovely coastal views of Enoshima—you can see them all with your three-day Hakone Kamakura Pass.

For More Sightseeing Informationin the Odakyu Railway Area

Odakyu Sightseeing Service Centers

  • Q1

    What are the Odakyu Sightseeing Service Centers?

    A1

    Odakyu Sightseeing Service Centers provide tourism information for foreign travelers and are conveniently located at the West and South Exits of Odakyu Shinjuku Station. Stop by to get information about Hakone, one of Japan’s most famous hot spring areas, Enoshima and Kamakura with their rich history and nature, and other travel information. They also sell Discount Passes, can assist with reserving and purchasing limited express Romancecar seats, provide temporary luggage holding services (only at Shinjuku west) and offer various information helpful to travelers.

    Odakyu Sightseeing Service Centers

  • Q2

    What languages are spoken at the Odakyu Sightseeing Service Centers?

    A2

    Shinjuku west: The office is regularly staffed with English and Chinese speakers. German, Korean, Russian and Thai speakers are also available.
    Shinjuku south: The office is regularly staffed with English and Chinese speakers.
    Odawara: The office is regularly staffed with English speakers, and Chinese speakers are also available.

  • Q3

    What credit cards do you accept?

    A3

    We accept Visa, MasterCard and American Express at Shinjuku west and Odawara Odakyu Sightseeing Service Centers. You can also pay with China UnionPay.
    Shinjuku South Exit: Only VISA, MasterCard and American Express.

Ticket vending machines

  • Q1

    Do ticket vending machines accept only cash?

    A1

    In addition to cash, you can use an IC card (PASMO/Suica) or any of the following credit cards at ticket vending machines: American Express, Diners Club, JCB, MasterCard and Visa.

  • Q2

    I cannot figure out how to use the ticket vending machine to buy a ticket to Hakone-Yumoto. Can you help me?

    A2

    On the screen, tap “Transfer Ticket” to display transfer stations, and then select “Via ODAWARA.” Next find the fare to your destination (Hakone-Yumoto) from the fare chart above the ticket vending machine, tap the corresponding fare on the ticket vending machine and pay the amount displayed.

    Purchasing a Transfer Ticket

Discount Passes

  • Q1

    Where can I buy Discount Passes and tickets?

    A1

    The Hakone Freepass, the Enoshima-Kamakura Freepass, the Tanzawa-Oyama Freepass and tickets for Odakyu Lines can be purchased from ticket vending machines at stations. Passes such as the Hakone Kamakura Pass and the Fuji Hakone Pass cannot be purchased from a ticket vending machine and some passes are available only at Odakyu Sightseeing Service Centers.

    · Click here for details about passes and purchase locations.
    · For travel packages including accommodations, see Odakyu Travel (external link).
    · Click here for ticket vending machine purchases.
    · Click here for the Odakyu Sightseeing Service Centers.

  • Q2

    How long are Discount Passes valid?

    A2

    Discount Passes and other excursion passes are valid from 1 to 3 days depending on the pass purchased. The date of purchase is considered the first day of the period of validity, regardless of the actual time of purchase. In the case of a 2-day Hakone Freepass, for example, the period of validity ends after the last train/bus service on the following day. Please note that 2 days does not mean 48 hours.

  • Q3

    Where can I buy a Fuji Hakone Pass?

    A3

    The Fuji Hakone Pass is a discounted excursion pass available only for visitors to Japan for visiting the popular Hakone and Fuji Five Lakes areas. The pass has two types, one departing from Shinjuku and the other from Odawara. The Fuji Hakone Pass departing from Shinjuku can be purchased from the Odakyu Sightseeing Service Center, Shinjuku west, and the Fuji Hakone Pass departing from Odawara can be purchased from there or the Odakyu Sightseeing Service Center, Odawara.

    The Fuji Hakone Pass departing from Shinjuku:
    Includes an excursion pass for the Hakone and Fuji Five Lakes areas, a one-way ticket on Odakyu Lines between Shinjuku and Odawara, and a one-way ticket on the Chuo Highway Bus between Shinjuku and Lake Kawaguchi. Valid for 3 days. Adults: 8,000 yen, children (6–11): 4,000 yen. Available only at the Odakyu Sightseeing Service Center, Shinjuku west.

    The Fuji Hakone Pass departing from Odawara:
    Includes an excursion pass for the Hakone and Fuji Five Lakes areas departing from Odawara Station. Valid for 3 days. Adults: 5,650 yen, children (6–11): 2,820 yen. Available at two locations: the Odakyu Sightseeing Service Center, Shinjuku west, and the Odakyu Sightseeing Service Center, Odawara.

    Note: The Fuji Hakone Pass departing from Shinjuku is not available for purchase from the Odakyu Sightseeing Service Center, Odawara.
    Fuji Hakone Pass
    Odakyu Sightseeing Service Center

  • Q4

    Can I use the Hakone Freepass to ride the Odakyu Lines?

    A4

    The Hakone Freepass departing from Shinjuku includes a round-trip ticket for use between Shinjuku and Odawara. However, the Hakone Freepass departing from Odawara does not include a ticket on the Odakyu Lines and therefore a ticket must be purchased separately to ride the Odakyu Lines. Other Discount Passes departing from an Odakyu station include round-trip passage from the departing station to Odawara Station. To ride the Romancecar, a limited express ticket must be purchased separately regardless of the Discount Pass.

    Hakone Freepass

  • Q5

    Where can I buy a Odakyu Tokyo Metro Pass?

    A5

    The Odakyu Tokyo Metro Pass is a Discount Pass allowing unlimited rides on all Tokyo Metro lines and between Shinjuku and Yoyogi-Uehara Stations on the Odakyu Lines, and including a round-trip ticket for the Odakyu Lines. Also receive special treatment and discounts at many tourist locations, restaurants and more in Tokyo when you show your pass. The pass is valid for only 1 day and the price depends on the departing station on the Odakyu Lines. Purchase can be made from ticket vending machines and station windows at Odakyu Line stations (excluding between Shinjuku and Yoyogi-Uehara Stations) and at most Odakyu Travel offices. Contact a station staff member at an Odakyu Line station window for further details.

Odakyu Limited Express Romancecar

  • Q1

    What is the difference between the Odakyu Limited Express Romancecar and the Express Train?

    A1

    On the Limited Express Romancecar, all seats are reserved, and it takes about 75 minutes to travel between Shinjuku and Hakone-Yumoto. In addition to a regular passenger ticket, a limited express ticket is required to board. On other trains, including Rapid Expresses and Expresses, there is standing space with few seats. While seating is not guaranteed, only a regular ticket is required to board. The ride between Shinjuku and Hakone-Yumoto takes about two hours.

    About the Romancecar

  • Q2

    Is there an extra charge for observation deck seats on the Romancecar? Which cars have observation deck seats?

    A2

    No, just the ordinary fare applies (regular ticket + limited express ticket). There are 16 panorama view seats located at the front and 16 at the rear of the 70000 series GSE and 50000 series VSE trains. Because of the limited number of seats, we recommend purchasing your seat early. Limited express seats become available for purchase at 10 a.m. one month before the departure date, and observation deck seats can be reserved if not yet taken.

    Online purchases of limited express tickets

  • Q3

    What tickets do I need to board the Romancecar?

    A3

    To board the Romancecar, a Limited Express Ticket (with seat reservation) in addition to a regular ticket to your destination is needed. In place of a regular ticket, a Discount Pass or an IC Card (PASMO or Suica) can also be used. See here for details on using the Odakyu Limited Express Romancecar.

  • Q4

    When entering the ticket gate to ride the Romancecar, which ticket do I use?

    A4

    Pass through as normal (do not use the limited express ticket). You can use a regular ticket, a Discount Pass, or scan an IC card such as a PASMO or a Suica.

    Riding the Romancecar

  • Q5

    Can limited express tickets be reserved?

    A5

    Limited express tickets can be reserved or purchased starting at 10 a.m. one month before the departure date. Reservations and purchases can be made at station windows and ticket vending machines at stations on Odakyu Lines and online at e-Romancecar.

    Riding the Romancecar

  • Q6

    Can I change a purchased limited express ticket or get a refund?

    A6

    Changes and refunds for limited express tickets can be made only before the departure time. Please be careful as no changes or refunds will be made for limited express tickets once the departure time has passed. A handling fee of 100 yen (400 yen for VSE saloon seats) applies to limited express ticket refunds. Train changes for purchased limited express tickets can be made only to trains with available seating. Contact a station staff member for further details.

  • Q7

    What happens if I miss the Romancecar?

    A7

    We regret to say that changes to other trains and refunds are not available once the train has departed. Please ensure you do not miss the train. Changes can be made to another train before the departure time if there is available seating. Contact a station staff member for further details.

  • Q8

    Where can I buy a Romancecar bento?

    A8

    Bentos can be purchased from the onboard cart when available (some trains do not offer on-board purchases). Check the Romancecar timetable for details.

    Food and Drink

  • Q9

    Is there food and beverage service onboard the Romancecar?

    A9

    Onboard cart service and vending machines provide food and beverages, though offerings differ by car.

    Food and Drink

  • Q10

    Is there luggage space on the Romancecar?

    A10

    The interior layout differs by train. The GSE has space to store large luggage and space under the seats to store smaller items. The EXEα is equipped with a luggage area designed specifically for suitcases. The EXE, EXEα, LSE, MSE and VSE have an overhead shelf for carry-on luggage.

    Romancecar Lineup

Sightseeing Information

  • Q1

    Where can I find detailed information about Hakone?

  • Q2

    Where is the Busta Shinjuku (Shinjuku Expressway Bus Terminal)?

  • Q3

    How do you get from Hakone to the Fuji area?

    A3

    It is possible to travel from the Hakone area to the Fuji (Lake Kawaguchi) area by bus via Gotemba. From Sengoku in Hakone, it takes approximately 25 minutes to Gotemba on the Odakyu Hakone Highway Bus, and then it is approximately 75 minutes to Lake Kawaguchi on the Fujikyu Bus. The Fuji Hakone Pass can be used for this route. If using the Hakone Freepass or the Hakone Kamakura Pass, the interval to Gotemba is covered and the fare to Lake Kawaguchi is 1,510 yen. If traveling from Togendai in Hakone to Gotemba, it takes approximately 35 minutes on the Odakyu Hakone Highway Bus, and the fare is 1,020 yen. Reservations are not needed when using these passes.

    Route from the Hakone area to Mt. FujiRoute from the Hakone area to Mt. Fuji
    Fuji Hakone Pass

Others

  • Q1

    Are there coin lockers at Shinjuku?

    A1

    Coin lockers can be found inside the ticket gate and in the station. For larger belongings, the Luggage Check Service at the Odakyu Sightseeing Service Centers is a convenient option.

    Baggage Services

  • Q2

    Where can I buy a PASMO?

    A2

    They are available for sale from ticket vending machines at stations on Odakyu Lines.

    How to Purchase Tickets

  • Q3

    What are the age ranges for children and adult fares?

    A3

    Adult fares are for 12 and older, and children fares are for the ages of 6 to 11. Children under 6 ride free. Please note that even children under 6 require a child’s regular ticket and a child’s limited express ticket for the Romancecar if using a separate seat.

  • Q4

    Can I bring a small animal, such as a dog or cat, onto the train?

    A4

    Animals contained in a carrier within set dimensions can be brought aboard. The carrier must have a length no greater than 70 centimeters, a total length + width + height of 90 centimeters, and a maximum weight of 10 kilograms.

  • Q5

    Can I bring a bicycle onto the train?

    A5

    There is no baggage fee for doing so, but the bicycle must either be disassembled or folded and placed into a bicycle bag and may not disturb or trouble other passengers.

  • Q6

    I lost something. Where should I go to find it?

    A6

    Contact a station staff member for items lost on Odakyu Line trains or stations. A computerized system is used to track lost belongings.

    Lost and Found

  • Q7

    Is there a time limit on the Wi-Fi connection?